Social sustainability is key to business success – after all, hotels that prioritise social sustainability have stronger relationships with their stakeholders (who leave money at your hotel and keep it running). Therefore, in The Sustainable Hotel Handbook: People, we take a close look at how your hotel impacts People and we outline ways in which you can manage your impact to ensure it’s a positive one - not a negative one.
Whether you have an existing hotel that you want to make more sustainable, wish to open a new sustainable hotel, or simply want to learn more about social sustainability, this handbook has got deep insights and practical guidance to help.
But don’t just take our word for it, listen to what our clients have to say.
The Sustainable Hotel Handbooks have been successfully used by:
THOMAS KERSCHBAUMER, HEAD OF BUSINESS UNIT HOTEL & GASTRO, SENFTER HOLDING (SOUTH TYROL/ITALY)
MICH BONDESIO, AUTHOR, COACH & BUSINESS CONSULTANT, CREATING CADENCE (UNITED KINGDOM)
LUISE WEINERT, BACHELOR'S STUDENT AT FHGR CHUR (CHUR/SWITZERLAND)
Most hotels focus on being green, but in order to qualify yours as a truly sustainable hotel, you have to address social sustainability too. We’ll dive deep into this important pillar.
With the help of action steps, we’ll help you to implement social sustainability action steps now. It’s that easy!
Whether you’ve got a full team or you’re doing it yourself, get the tools and resources you need to execute on your social sustainability strategy.
We highlight learnings, tips and recommendations from top industry leaders who are shining stars in the areas of social sustainability, and spotlight hotels that put People first.
We’ve aligned the action steps with the leading hotel sustainability certificates out there, and by executing them, you get closer and closer to qualification.
By uplifting and empowering your stakeholders, you benefit from increased support from them in return.
We’ve interviewed some of the brightest minds that are shaping the future of hospitality, and they contribute their personal learnings and insights just for you.
As a B Corp-certified company, we encourage you to buy the digital handbook, which comes in a PDF file with various versions for easy handling and sharing with your team. As a special bonus, you will also receive the Introduction PDF free of cost!
After payment, you can access your digital product (PDF file) immediately in your private and secured Community member area for easy, life-long access and download.
If you choose this option, we will organise the printing with our trusted and sustainable printing partners.
Click the purchase button above and you’ll be taken to a secure checkout page.
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Login to your account and get started on making this Planet a better place for all.
The Sustainable Hotel Handbook: People was crafted specifically with hoteliers in mind. As seasoned hotel consultants, we know better than anyone that especially boutique and independent hotels have limited time, budget and resources compared to bigger hotels and chain hotels.
Therefore, this handbook really focuses on everything hoteliers need to manage their employees in the best, and easiest, way possible.
Yes! The Sustainable Hotel Handbook: People is perfect for hoteliers who already have a hotel and are looking to be smarter when it comes to hiring and managing their employees. We present activities and steps you can implement into your existing processes to help you achieve this.
All recommendations and action steps presented in The Sustainable Hotel Handbook: People applies to new hotels too, not just existing ones.
We’ve jam-packed this handbook with as much practical information and action steps as possible. By following our recommendations outlined in the handbook, you will not only learn to keep employee attrition rates low but employee morale high, which will in turn lead to increased guest satisfaction. The outcome = more Profit for you.
If you are interested in purchasing a digital version for CHF 148, simply click the "Add to Cart" button and follow the easy steps to guide you through the purchasing process.
If you wish to receive a physical printed copy, please contact us directly to inquire about pricing.
The COVID-19 pandemic has changed the way we work. Employees are looking for more meaning out of their jobs and better treatment by their employers – and if they’re not getting those things, they’re quitting. As a result, we’re seeing record numbers of resignations.
In an industry where it’s already difficult to keep employees on long-term, it’s especially critical that hotels take certain steps to find those employees who will stay engaged and deliver the best-quality service.
Employees are looking for the following from their employers:
Therefore, to keep employees happy and engaged, it’s about meeting these important needs. We discuss these topics in length in The Sustainable Hotel Handbook: Employees.
Nice to meet you!
MAp is a B Corp-certified boutique hotel consultancy that empowers independent and boutique hoteliers, hospitality brands and investors in creating unique, innovative and sustainable hotels built for the future. Based in Zurich and woman-owned, the MAp team provides hotel concept development, hotel branding, hotel marketing and hotel sustainability services to award-winning clients worldwide. Through its focus on people and purpose, its innovative approach and bespoke solutions, MAp makes hotels, businesses and brands matter.
Create a thriving hotel business and learn more about holistic hotel sustainability with our practical handbooks, tools and resources. Let’s get started on the road to a more hospitable and purposeful Planet – together!
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